About Us

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"In simple terms, Doug Story made the difference when it came time to make a crucial decision for our business. I was interviewing supply partners to provide laundry chemicals and equipment. Doug's real-world experience, exceptional knowledge, and genuine desire to provide a quality business relationship were major factors in my decision-making process. That decision was validated through Doug and his team providing exactly what we were promised and more. If you are looking for an outstanding experience with a knowledgeable and dependable individual, I highly recommend Doug Story. "

Robert King

Director of Business development and Strategy 

Rental Uniform Service (RUS) Gastonia, NC

"Doug is a gentleman whom I would recommend to anyone that would like to improve, evaluate and or review their laundry/textile operations."

Bill M. 

Senior Director Laundry Operations

Housekeeping Services Laundry Hilton Head, SC

Through the years, we have used Doug’s expertise to solve many of the day-to-day issues we face as a chemical blending and packaging company. What do you do if you have a batch in your mixing tank that is cloudy, or separated? You call Doug and he walks you through the steps to put your batch back together saving you time and money. 

This is just one of the many services Doug has provided us. He has taken our existing formulas and improved them. He will create an entirely new formula based on challenging cleaning opportunities that are presented to us. We have also relied on his vast experience and knowledge to update our Safety Data Sheets and to deal with ever changing regulations. 

Doug is easy to work with, and in the finest sense, a southern gentlemen. I truly value our relationship/friendship as I know you will.

Doug Hall

President 

Value products

I have had the privilege of working with Doug Story over the last 10 years on a number of levels, my first encounter was on a clean show stand in Atlanta. I was working the Gurtler stand, Doug took the time to understand me and the product, this was the start of our relationship. There are many highly skilled people in our laundry industry. The key difference with Doug is his approachability and the skill set to coach different thinkers and different personalities to their best outcome. Doug’s underpinning knowledge particularly of washroom process, chemistry and water reuse is second to nobody.

Sandro Santo

General Manager

Knights Laundry

Australia

I met Doug over 25 years ago when he consulted with our company to develop a global range of laundry products.  His chemical background, experience in the industry and business acumen so impressed the leadership of our company that we hired him to lead our fledging laundry business start-up globally.  Doug quickly earned the confidence of our teams around the world and fostered the growth of successful new businesses in Europe, South America and Asia. 

Doug is a strategic thinker that takes a practical approach to business and can engage with people from all cultures.  Moreover, he is continuously learning in all that he does having since earned an MBA, instructed at the college level, with published articles and a book.  

Doug is a talented business leader that delivers visible value to his clients.  

Carey W Zimmerman

Director, Global Marketing

JohnsonWax Professional

Doug and I met over 40 years ago, while working at UNX Chemicals, and have worked together consistently since. Doug’s knowledge was instrumental in the successful launch of my business, as he created the formulas and communicated with my suppliers.  Over the past 15 years in business, he has continued his crucial role in my business by maintaining operations and implementing the necessary adjustments to formulas and products, including green-friendly products.  In addition, the surveys Doug completed of my plants have been essential to the success of my company.  - Mark Ferroly

Owner

Harbour Khemicals

Wisconsin, USA